eSure.AI

    Reviews & Case Studies

    "eSure.AI has been a valuable platform in securing our High Net Worth clients against cyber attack. Their proactive AI endpoint technology and 24/7 Security Operations Center ensure that our clients are protected against digital attack and their $1M backup cyber insurance speaks to the confidence the insurance companies have in their platform. I highly recommend."
    SC

    Steve Carroll

    Director of IT, Northside Capital

    Private Wealth Management

    "As an MSP, eSure.AI has been highly valuable to our small business clients. eSure offers the complete package for our small business customers, providing huge value not only to them but to my business as well. Highly recommended."
    JS

    Jeremy S.

    President, DeepNet MSP

    Tech Support Scam

    $14,000 Social Engineering Attack

    Background

    A customer clicked on a photo online and their system began receiving numerous pop-ups telling her to contact support. She called and gave access to her device. Following instructions, she withdrew $14,000 from her account and mailed it to an address in California.

    eSure.AI Response

    Our incident coordinator helped close the compromised bank account, set fraud alerts and security freezes on credit reports, reviewed credit reports, set up credit monitoring, added security measures to her system, and assisted with filing a police report and FTC complaint.

    Phishing + Device Compromise

    $18,500 Multi-Vector Attack

    Background

    A customer received a fake antivirus billing email. Using the provided phone number, scammers claimed they'd refunded too much money, convincing her to purchase $8,500 in gift cards. During the process, her laptop was hacked and attackers made 3 unauthorized cash advances totaling $10,000.

    eSure.AI Response

    Our incident coordinator helped file fraud disputes with the financial institution, set credit freezes, set up monitoring, implemented two-factor authentication, reviewed security best practices before device reuse, and assisted with police and FTC reports.

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